Player Protection

b998 Responsible
GamingPlay Smart.
Stay in Control.

At b998, we believe that cricket betting, slots, and live casino games should always be fun — never a source of stress or hardship. Our responsible gaming framework gives every Pakistani player the tools, information, and support needed to keep gambling as entertainment, nothing more.

21+ Strictly Enforced
Self-Exclusion Available 24/7
Deposit Limits Enabled
Free Support — Always
21+
Minimum age required
to play at b998
24/7
Responsible gaming
support availability
6
Player protection
tools available
PKR
Deposit limits set
in Pakistani Rupees

What Responsible Gaming Means at b998

Responsible gaming is not just a legal checkbox for b998 — it is the foundation on which the entire platform is built. Whether you are placing PSL match bets from Lahore, spinning slots in Karachi, or enjoying live dealer tables in Islamabad, b998 is committed to making sure the experience stays enjoyable and within your personal boundaries.

Gambling, by its nature, involves financial risk. Most b998 players enjoy the platform without any issues — they set a budget, play within it, and move on with their week. But for a small number of players, gambling can become a habit that is difficult to manage. b998 takes that reality seriously and has built a comprehensive set of tools and support channels to intervene early and assist those who need help.

The b998 responsible gaming framework is built around four core principles: Prevention, Awareness, Control, and Support. Every tool, every policy, and every support interaction at b998 is guided by these four principles.

Important Reminder: Gambling is not a way to make money or solve financial problems. Every game at b998 — including cricket betting, slots, and live casino tables — involves an element of chance. Only gamble with money you can afford to lose, and never chase losses.
Prevention First

b998 proactively identifies at-risk patterns before they escalate, using gameplay data to flag unusual behaviour and trigger welfare checks.

Full Awareness

Transparent game odds, session timers, and real-time spend tracking give you full visibility into your gambling activity at all times.

Player Control

From daily PKR deposit limits to complete self-exclusion, you decide exactly how and when you play on the b998 platform.

Real Support

b998's responsible gaming team is available 24/7 via live chat. No judgement, no pressure — just straightforward help when you need it.

Six Tools to Keep You in Control

Every b998 account comes with six built-in responsible gaming tools, all accessible directly through your account settings or via the 24/7 live chat support team. These tools are free, immediate, and available to all Pakistani players regardless of account tier.

01
Deposit Limits (PKR)

Set a maximum PKR deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, b998 will block any further deposits for that period. Lowering your limit takes effect immediately. Raising a limit requires a mandatory 7-day cooling-off period before the increase applies — this protects you from impulsive decisions.

Instant Activation
02
Loss Limits (PKR)

Define the maximum amount in Pakistani Rupees you are willing to lose within a daily, weekly, or monthly window. When your loss limit is reached, b998 automatically suspends your ability to place further bets until the limit period resets. Like deposit limits, reductions are instant while increases carry a 7-day delay.

Real-Time Tracking
03
Session Time Limits

Set a maximum continuous session duration — from 30 minutes up to 8 hours. When your session limit is reached, b998 will display a prominent reminder and, if you choose, automatically log you out. Session time limits help Pakistani players maintain healthy gambling habits by preventing extended unplanned play sessions.

Customisable
04
Reality Checks

Enable periodic on-screen reminders that display how long you have been playing and your net win or loss for the current session. Reality checks can be set at intervals of 15, 30, or 60 minutes. They serve as a gentle but effective prompt to pause, reassess, and decide whether to continue — helping break the flow of extended play.

Configurable Intervals
05
Cooling-Off Period

Take a short break from b998 without committing to full self-exclusion. Cooling-off periods can be set for 24 hours, 3 days, 7 days, or 30 days. During a cooling-off period your account remains open but all gambling activity is blocked. Promotional communications are also suspended. Ideal if you feel you need a brief reset.

No Permanent Impact
06
Self-Exclusion

If you feel that gambling is causing serious harm to your finances, relationships, or mental wellbeing, b998's self-exclusion tool lets you permanently or temporarily close your account for a minimum period of 6 months. During self-exclusion, b998 will block your account, suspend all marketing, and make every effort to prevent you from reopening or creating a new account.

Strongest Protection
How to activate any responsible gaming tool: Log in to your b998 account, go to Account Settings > Responsible Gaming, and select the tool you wish to activate. All tools take effect immediately upon saving. Alternatively, contact b998 support via live chat 24/7 and a team member will activate any tool for you in real time — no waiting, no questions asked.

How to Self-Exclude from b998

Self-exclusion is the most powerful responsible gaming tool b998 offers. If gambling is negatively affecting your life — your finances, your work, your family in Karachi, Lahore, Islamabad, or anywhere across Pakistan — self-exclusion gives you a complete break, enforced at the platform level.

The process is straightforward and takes less than five minutes. You can choose a temporary exclusion (minimum 6 months, maximum 5 years) or a permanent lifetime exclusion. Both options are treated with equal seriousness by the b998 team.

Once activated, self-exclusion cannot be reversed until the chosen period expires. b998 will not accept requests to shorten or override a self-exclusion period. This is a deliberate design — the purpose of self-exclusion is to give you a genuine, protected break from gambling.
  • 01
    Log in to your b998 account
    Visit b998.club and log in using your registered Pakistani mobile number and password. If you are struggling to log in, use the live chat option on the login page — b998 support can initiate self-exclusion directly from their end without requiring you to access your account.
  • 02
    Navigate to Account Settings > Responsible Gaming
    In your account dashboard, click on your profile icon in the top right, then select "Responsible Gaming" from the dropdown menu. This section contains all six protection tools including the self-exclusion option.
  • 03
    Select "Self-Exclusion" and choose your period
    Click the Self-Exclusion tile and select your preferred exclusion period: 6 months, 1 year, 2 years, 5 years, or Permanent Lifetime Exclusion. Read the confirmation information carefully — it explains exactly what will happen to your account, any pending withdrawals, and bonus balances during the exclusion period.
  • 04
    Confirm with your account PIN or OTP
    To prevent accidental activation, b998 requires you to confirm the self-exclusion request using your account PIN or a one-time passcode sent to your registered Pakistani mobile number. Enter the code when prompted to proceed.
  • 05
    Exclusion activates immediately
    Within seconds of confirmation, your b998 account is suspended for gambling activity. Any pending withdrawal of legitimate winnings will be processed to your registered JazzCash or EasyPaisa account within the standard withdrawal timeframe. All promotional communications will be stopped immediately.
  • 06
    Seek additional support if needed
    Self-exclusion is a strong first step, but professional support can make a meaningful difference. b998 strongly encourages all self-excluded players to reach out to a counsellor or gambling support helpline for additional guidance during the exclusion period and beyond.

PKR Limit Options at b998

All b998 players can set PKR-denominated spending limits at any time. The table below shows the available limit types, periods, and how each behaves when changed.

Limit Type Available Periods Decrease Takes Effect Increase Takes Effect Status
Deposit Limit
Max PKR deposited per period
Daily / Weekly / Monthly Immediately After 7-day delay Active
Loss Limit
Max PKR lost per period
Daily / Weekly / Monthly Immediately After 7-day delay Active
Session Time Limit
Max continuous play duration
30 min / 1h / 2h / 4h / 8h Immediately Immediately Active
Reality Check
On-screen session reminder
15 min / 30 min / 60 min Immediately Immediately Active
Cooling-Off Period
Temporary gambling block
24h / 3d / 7d / 30d Immediately Only after period expires Active
Self-Exclusion
Full account suspension
6mo / 1yr / 2yr / 5yr / Permanent Immediately Cannot be shortened Active

All limits are set and enforced in Pakistani Rup ees (PKR). To set or modify any limit, visit Account Settings › Responsible Gaming or contact b998 live chat support 24/7.

b998's Strict 21+ Policy

b998 operates a strict 21-and-over age policy across its entire platform. No person under the age of 21 is permitted to register an account, make a deposit, place a bet, or access any real-money gaming feature on b998 — including cricket betting, PSL markets, slot machines, and live dealer tables.

Age verification is a mandatory step in the b998 KYC (Know Your Customer) process. All players are required to submit a valid government-issued identity document before any withdrawal can be processed. b998 accepts the following Pakistani identification documents for age verification purposes:

  • National Identity Card (CNIC) — issued by NADRA
  • Pakistan Passport (current or expired within 2 years)
  • National Identity Card for Overseas Pakistanis (NICOP)
  • Pakistan Origin Card (POC)

Accounts found to belong to players under the age of 21 will be immediately suspended. All funds will be frozen pending review and, where applicable, returned to the deposit source. b998 cooperates fully with relevant regulatory authorities regarding underage gambling incidents.

Parents and guardians: If you share a device with a person under 21 in your household — whether in Rawalpindi, Multan, Peshawar, or anywhere in Pakistan — please ensure b998 and all other gambling sites are blocked using parental control software. Contact b998 support if you need guidance on recommended tools.
Mandatory KYC Verification

Every b998 withdrawal triggers a full KYC check. Players must submit a valid NADRA-issued CNIC or passport before funds are released. Age is verified at this stage without exception.

Document Upload Portal

Upload your CNIC front and back directly through your b998 account settings. Documents are reviewed by the b998 compliance team within 24 hours. Verification status is shown in real time inside your account dashboard.

Ongoing Monitoring

b998's compliance system continuously monitors account activity for signs of underage access. Inconsistencies in player behaviour, location data, or financial patterns may trigger a secondary identity review at any time.

Are You Gambling Responsibly?

Answer the following questions honestly. This is not a diagnostic tool — it is a simple self-check designed to help you reflect on your gambling habits. If you answer "yes" to three or more questions, b998 strongly recommends reaching out to the responsible gaming support team.

b998 Responsible Gaming Self-Check

Read each question and consider whether it applies to your recent gambling activity on b998 or any other platform.

Q1 Have you ever spent more money gambling than you originally planned to, in a single session?
Q2 Have you ever tried to win back money you lost by gambling more — commonly known as "chasing losses"?
Q3 Have you ever borrowed money, sold belongings, or missed bill payments in order to fund gambling activity?
Q4 Has gambling caused arguments or tension with your family, spouse, or close friends in Pakistan?
Q5 Have you ever felt restless, irritable, or anxious when you were unable to gamble or when you tried to cut down?
Q6 Have you ever hidden your gambling activity — your deposits, wins, or losses — from someone close to you?
Q7 Have you ever thought about or actually used money set aside for rent, food, or essential expenses for gambling?
Q8 Do you gamble to escape from stress, anxiety, work problems, or other difficult feelings in your daily life?
If you answered "yes" to any of these questions — even just one — it may be worth having a conversation with b998's responsible gaming team. There is no pressure, no judgement, and no obligation. Contact b998 via live chat 24/7 and ask to speak with the responsible gaming team. Help is always available, and the first step is always just a conversation.

Responsible Gaming FAQs

Answers to the questions b998 players from Karachi to Peshawar ask most often about responsible gaming tools, policies, and support.

Yes — b998 allows you to set deposit limits at any point, including before your very first deposit. Navigate to Account Settings › Responsible Gaming immediately after registering your b998 account and configure your daily, weekly, or monthly PKR limit before you add any funds. This is the approach b998 recommends for all new players.

Any real-money balance in your b998 account at the time of self-exclusion will be processed as a withdrawal to your registered JazzCash or EasyPaisa account within the standard withdrawal timeframe (typically 1–3 business days). Bonus balances and any winnings derived solely from bonus funds will be forfeited in line with b998's bonus terms. Your withdrawal will be processed even while the account is suspended for gambling.

Yes. A cooling-off period is a temporary measure. Once your chosen cooling-off period expires — whether that was 24 hours, 7 days, or 30 days — your b998 account automatically becomes active again and you can log in and resume play. If you feel you need more time when your cooling-off period ends, you can immediately set a new cooling-off period or escalate to a full self-exclusion via your account settings.

b998 support operates primarily in English, but the responsible gaming team makes every effort to assist Pakistani players in their preferred language. If you find it easier to explain your situation in Urdu, let the live chat agent know at the start of the conversation. Where possible, b998 will connect you with a Urdu-speaking team member or use a translation-assisted response to ensure nothing is lost in communication.

Contact b998 support via live chat and explain the situation. b998 takes third-party welfare reports seriously. While b998 cannot share another player's account details due to privacy obligations, the team can flag the account for a welfare review, temporarily restrict activity pending investigation, and provide guidance on how to approach the conversation with your family member. In Pakistan, seeking help for a family member is an act of care — b998 treats all such reports with confidentiality and compassion.

b998 does not sell or share player responsible gaming data with third-party marketers or advertisers. In the context of responsible gaming, b998 may share anonymised, aggregated data with international responsible gambling research bodies for the purpose of improving harm-reduction practices industry-wide. Individual player data is never shared without consent, except where legally required by a regulatory authority. For full details, refer to the b998 Privacy Policy.
21+ Only — Play Responsibly

Ready to Play Safely at b998?
Set Your Limits Before You Start.

Create your b998 account today, configure your PKR deposit limits from the very first login, and enjoy cricket betting, slots, and live casino games knowing that b998's responsible gaming tools are always there to keep you protected.

By registering, you confirm that you are 21 or older and agree to b998's Terms & Conditions and Responsible Gaming Policy.